Learning Reminders (Email & SMS)

Overview

Stay on track with your French learning journey! the platform can send you personalized email and SMS reminders to help you maintain a consistent learning routine. Our smart reminder system works around your schedule and preferences.

Setting Up Learning Reminders

Accessing Notification Settings

1. Sign in to your account
2. Navigate to Settings → Profile → Notifications
3. Configure your reminder preferences

Choosing Your Notification Channels

Email Notifications

• ✅ Enabled by default
• Receive beautifully designed reminder emails from Alexa
• Delivered to your registered email address

SMS Notifications

• ✅ Now available - receive quick text message reminders
• Requires a valid phone number in your profile settings
• Perfect for on-the-go learning reminders
• Setup Required: Add your phone number in Settings → Profile → Personal Info first

Selecting Your Reminder Days

Choose which days of the week you want to receive learning reminders:

• Monday through Sunday: Toggle any combination of days
• Default Setting: Weekdays (Monday-Friday) are pre-selected
• Flexible Scheduling: Perfect for your work schedule or personal routine

Examples:

• Busy Professional: Enable Monday, Wednesday, Friday for spaced learning
• Weekend Learner: Enable Saturday and Sunday for intensive sessions
• Daily Commitment: Enable all seven days for maximum progress

Saving Your Preferences

• Save Button: Click "Save Preferences" to apply your changes
• Change Tracking: You'll see "You have unsaved changes" when modifications are pending
• Instant Updates: Changes take effect immediately after saving

What to Expect

Reminder Schedule

• Delivery Time: 9
  AM Eastern Time
• Frequency: Once per day on your selected days
• Consistency: No duplicate messages - we respect your time

Message Content

Email Reminders include:

• Personal Greeting: Addressed to you by name
• Motivational Message: Encouraging content in your preferred language
• Key Benefits: Reminders about your professional goals, confidence building, and Law 96 compliance
• Quick Access: Direct link to your dashboard
• Easy Management: Unsubscribe or modify preferences anytime

SMS Reminders include:

• Concise Message: Short, motivational text optimized for mobile
• Personal Touch: Uses your name for a friendly greeting
• Quick Access: Simple link to francoflex.com
• Language Support: Available in French, English, and Spanish
• Character Optimized: Designed to fit within standard SMS limits

Language Support

Reminders are automatically sent in your account's preferred language:

• French: Default language with Quebec terminology
• English: Clear, professional communication
• Spanish: Full support for Spanish-speaking users

Managing Your Reminders

Pausing Reminders

To temporarily stop reminders:

1. Go to Settings → Profile → Notifications
2. Uncheck "Email notifications" and/or "SMS notifications"
3. Click "Save Preferences"

Adding Your Phone Number

To receive SMS reminders, you'll need to add your phone number:

1. Navigate to Settings → Profile → Personal Info
2. Enter your phone number with country code (e.g., +1 555-123-4567)
3. Click "Save Profile"
4. Return to Notifications settings to enable SMS reminders

Changing Your Schedule

Update your reminder days anytime:

1. Access your notification settings
2. Toggle days on/off as needed
3. Save your changes

Unsubscribing

You can unsubscribe from reminders in several ways:

• From Email: Click the unsubscribe link at the bottom of any reminder email
• From Settings: Disable email and/or SMS notifications in your profile settings
• SMS Stop: Reply "STOP" to any SMS reminder to disable SMS notifications

Troubleshooting

Not Receiving Reminders?

Check Your Settings

• Ensure email and/or SMS notifications are enabled
• Verify you have at least one day selected
• Confirm you've clicked "Save Preferences"

Email Delivery Issues

• Check your spam/junk folder
• Add noreply@m.francoflex.com to your contacts
• Verify your email address is correct in your profile

SMS Delivery Issues

• Confirm your phone number is correct and includes country code
• Check that SMS notifications are enabled in your settings
• Ensure your phone can receive international SMS messages
• Verify your mobile carrier supports SMS from international numbers

Still Having Issues? Contact our support team - we're here to help you succeed in your French learning journey!

Receiving Too Many Reminders?

• Review your selected days and adjust as needed
• Consider reducing to 2-3 days per week for a lighter schedule
• Remember: consistency matters more than frequency

Best Practices

Optimal Learning Schedule

• Beginners: Start with 3 days per week (Monday, Wednesday, Friday)
• Intermediate: Try 4-5 days for steady progress
• Advanced: Daily reminders for intensive improvement

Making the Most of Reminders

• Set Realistic Goals: Choose days you can actually commit to learning
• Create a Routine: Pick the same days each week for habit formation
• Stay Flexible: Adjust your schedule as your routine changes

Combining with Other Features

Use email reminders alongside:

• Vocabulary Reviews: Perfect timing for daily vocabulary practice
• Conversation Practice: Reminders to schedule time with Madame AI
• Progress Tracking: Regular check-ins on your learning goals

Privacy and Control

• Your Choice: Only receive reminders when you explicitly enable them
• Full Control: Modify or disable anytime without losing your account
• Secure Delivery: Your email address is protected and never shared
• Respectful Communication: We only send what you've requested